Extremely irritated!!!

Okay so most of you know that we (Chuck, Allison and I) are headed to Jamaica on the 30th of this month to attend a wedding. We are super excited about going on a vacation and we have really been needing one...especially Chuck. Well anyway, since they put the new law in affect for traveling out of state, you need to have a passport to get back into the USA. So, since Allison and I didn't have passports we filed for ours back in the beginning of March. They told us it was only going to take 6 weeks before we would receive them. As of today, I can't get through to anyone on the phone b/c they are experiencing extremely high volumes of phone calls and can only assist customers who are leaving in 14 days or less. Well, that is us, we leave in 2 weeks!!!
I am really getting annoyed by the government at this time. They don't even ask you to just hold until a customer service representative is available...you have to hang up and try again. Doesn't that just push you further back in line!?!?!
I guess I'm going to stay up until 11/12 midnight tonight, just so HOPEFULLY I can get through to talk to someone! I was expecting our passports to be here by now.
The other thing that bothers me....you can try your passport online...just enter your name, DOB and last 4 digits of your SS# and it's suppose to show you where it's at. Well this is what is published on their site right now:


Note: We have been experiencing a problem with the online status check system affecting only the application locator number. This does not affect the processing of your application. If the number above is 10 digits long and starts with 10000, please do not worry. If you need to contact the National Passport Information Center, you will have to provide at least your name and date of birth instead of the application locator number. Otherwise, please provide the locator number above.

So they give you a locator number and tell you to call the customer service number. Well that really doesn't help when you can't even get through to the CSR!!!

Not only is it just the 2 of us waiting for a passport....the Bride and her 2 sons have yet to receive their passport. So maybe we won't be having a wedding for them in 2 weeks! Just makes it so much harder though b/c everyone who is going has requested time off and it's hard to come by, especially since summer is just around the corner!
Okay well, Allison is awake and she smiled at me and giggled so she has definitely made my day a whole lot better! Love you boo!!!
Well since she is awake, I'm going to spend my time with her instead of trying to get through with this passport crap!